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Front Desk

The front desk team at the Grand Excelsior Hotel Burdubai is dedicated to providing exceptional service to all guests. Upon arrival, guests are greeted by knowledgeable staff who are eager to assist with check-in and answer any questions about the hotel’s amenities and services. Throughout their stay, guests can rely on the front desk team for assistance with arranging transportation, booking tours, and making restaurant reservations.

Room service

Grand Excelsior Hotel Burdubai located in Dubai offers impeccable room services to its guests. There is a dedicated room service team that offers prompt service anytime, day or night. Whether it’s an early morning breakfast or a midnight snack, guests can expect a delicious meal within minutes of ordering. In-room dining at Grand Excelsior Hotel Bur Dubai is a must-have experience to relish delectable meals in the comfortable ambiance of one’s own room.


The Grand Excelsior Hotel Burdubai offers exceptional housekeeping services to ensure guests have a comfortable stay. The hotel employs a team of diligent housekeeping staff, who are trained to clean and maintain high standards of hygiene. The guest rooms are cleaned daily by the housekeeping team, who perform general cleaning duties such as making beds, changing linens, sweeping floors, vacuuming carpets, dusting surfaces and sanitizing the bathrooms. The team also replenishes towels, toiletries, and other amenities in the guest rooms.

Baggage Storage

The Grand Excelsior Hotel Burdubai offers baggage storage for their guests . we don’t charge anything for baggage storage for inhouse guest. The hotel aims to make guests’ stays as comfortable and convenient as possible, that is why they provide this service. Guest can store their belongings for as long as they need, allowing them to be free to explore the city without carrying heavy bags. This convenient service is available 24 hours a day and guests can access their items whenever they want.

24hrs Room Service

Grand Excelsior Hotel Bur Dubai offers 24-hour room service to their guests. Whether it’s a late-night snack or an early morning breakfast, the hotel’s room service menu includes a variety of options to cater to different tastes and preferences. The hotel’s experienced staff works around the clock to ensure that guests receive their orders promptly and efficiently. Guests can enjoy their meals in the comfort of their own rooms or suites, making for a convenient and hassle-free dining experience. Whether you’re looking for a quick bite or a full-course meal, Grand Excelsior Hotel Bur Dubai’s 24-hour room service has got you covered.

Business Center

The Business Center at Grand Excelsior Hotel Burdubai offers state-of-the-art facilities and services designed to satisfy the needs of modern business travelers. The center also has a dedicated team of multilingual professionals to assist guests with their business needs, including secretarial services, translation, and courier services. In addition, the center offers conference and meeting rooms, which can accommodate up to 50 people, making it the ideal venue for business events, seminars, and presentations. With its central location, the Business Center at Grand Excelsior Hotel Burdubai is committed to helping guests maximize their productivity and achieve their business goals.

Serene Senses Health Club

The Serene Senses Health Club is a luxurious facility located in the Grand Excelsior Hotel in Bur Dubai. It offers a variety of amenities including a swimming pool, a state-of-the-art gym, and a spa. The gym is well-equipped with modern equipment that caters to all fitness levels, while the swimming pool is spacious and perfect for those looking to get a refreshing swim. The spa offers various treatments such as massages, facials, and body scrubs that aim to soothe and rejuvenate the body.

Gift Shop

The Gift Shop at Grand Excelsior Hotel in Bur Dubai is a unique shopping experience for guests and tourists alike. Offering a diverse range of souvenirs, gifts, perfumes, and other items, the shop has something for everyone. The items here are a perfect reminder of the beautiful city of Dubai and as such make great memorabilia. The shop is easily accessible and located within the premises of the Grand Excelsior Hotel. The store also offers great convenience, with staff always happy to help guests find what they are looking for.

Non-Smoking Rooms

Grand Excelsior Hotel in Bur Dubai offers a comfortable and smoke-free environment for its guests by providing non-smoking rooms. These rooms are designed to provide a healthy living space for non-smokers and are available in both standard and deluxe categories. All non-smoking rooms feature contemporary decor and modern amenities, including air conditioning, minibar, flat-screen TV, and free Wi-Fi. Guests can enjoy a peaceful stay in these rooms without being disturbed by the smell of cigarette smoke.

Laundry Wallet & Dry Cleaning

The Grand Excelsior Hotel in Bur Dubai offers laundry and dry cleaning services for their guests. The hotel prides itself on taking care of its guests’ needs, including taking care of their laundry. The laundry services include washing, ironing, and folding of clothes. The hotel also offers dry cleaning services for delicate items and suits. Guests can use the laundry and dry cleaning services by contacting the hotel’s front desk or housekeeping department.

Baby Sitting Service

The Grand Excelsior Hotel in Bur Dubai offers a reliable and professional baby sitting service for guests staying at the hotel. The service is available for children aged between six months and 12 years, providing parents with the peace of mind they need to enjoy their stay. The hotel employs experienced and trained staff who will ensure that children are entertained and safely looked after. The hotel requires advance notice for the baby sitting service to ensure that staff are available. This service is ideal for guests who are traveling with young children and need some time to relax or explore the city.

Private Car Transfer

The Grand Excelsior Hotel in Bur Dubai offers a private car transfer service to its guests. This service allows guests to conveniently and comfortably travel to and from the hotel to various destinations within the city. The vehicles used for the transfer are modern, well-maintained, and driven by experienced and professional drivers. The service is available 24/7, ensuring that guests can travel at any time they desire.

Beauty Salon

The beauty salon at Grand Excelsior Hotel offers a variety of treatments to its guests such as facials, massages, pedicures, manicures and haircuts. The salon is equipped with state-of-the-art facilities and staffed by professional beauticians who offer personalized services to meet the specific needs of the guests.

Foreign Currency Exchange

If you are staying at the Grand Excelsior Hotel in Bur Dubai and need to exchange your foreign currency, you are in luck. The hotel offers convenient currency exchange services for guests and visitors. The exchange rate is competitive and there are no hidden fees, making it a reliable option for travelers. The process is quick and hassle-free, with knowledgeable staff available to assist with any questions. You can exchange a variety of currencies, including USD, EUR, GBP, and AED.

Doctor On Call

The Doctor On Call service at Grand Excelsior Hotel in Bur Dubai is a valuable resource that provides guests with reliable medical assistance around the clock. Guests can call the reception desk to request a doctor, and a qualified practitioner will promptly arrive to assist. This service is especially useful for guests who are feeling unwell, have suffered an injury, or need medical attention but do not want to leave their room. The doctor on call service at Grand Excelsior Hotel provides peace of mind to guests by ensuring that they have access to medical care whenever they need it.

Free Parking Facilities

This is a great convenience for travelers who choose to drive themselves or rent a vehicle during their stay. The parking lot is secure and well-lit, providing peace of mind for guests who leave their vehicles there overnight. With free parking, guests can explore the city with ease and without worrying about the expense or hassle of finding parking elsewhere. This is just one of the many amenities and services that the Grand Excelsior Hotel provides to ensure that guests have a comfortable and enjoyable stay.

Free Normal Speed Internet Connection

The Grand Excelsior Hotel in Bur Dubai offers free normal speed internet connection to guests, making it a convenient option for travelers who need to stay connected while on the go. The hotel provides seamless internet connectivity across all guest rooms and public areas, allowing guests to easily access their email, social media accounts, and other online resources. The hotel’s commitment to offering free normal speed internet connection is just one of the many ways they prioritize guest convenience and comfort.